As per the simple procedures you have our service provider or customer care executive to contact you within few hours to ask for a date of appointment. Or you can also contact the listed service provider whose details are given on the confirmation Email / SMS. And as the appointment date/time is as per the preference of beneficiary between mornings 8 am to 11 am! And about report, just as the samples are collected, including transit time, the laboratory will take anywhere between 2-5 days time for reporting, though it also depending on your location and proximity of you location and facility. And right after it, the service provider will ensure it is hand-delivered or couriered to the address where sample was collected or you can also receive a soft copy via email to the email-address you registered.
Indeed there are some tests that needed some restrictions to be followed and routine food or habits to be managed in order to get precise as prognosis should not be influenced by any element you consumed. But for which test you needed such restrictions are subject to which kind of test you are going forward. Just when you booked an order and when be asked to book an appointment you will be informed for the ways to be prepare for a particular set of test. And just in case, if you forgot any guidelines or instructions, you cab can give us a call on 022-65550392.
In such case will receive information about the same on email and SMS alerts while our service provider shall be advised to collect the fresh specimen and process the unreported tests free of cost. Then you’ll be requested to coordinate for re-collection of sample. The case of booking included home service, then recollection of sample will be done at the centre only and the beneficiary is advised to visit during working hours. you can also ask for refund which shall be granted in full if all tests are cancelled or partial refund if some of the tests are cancelled.
Mind that for partial refund, the amount is calculated as per the catalogue rate of the unreported tests, corrected to its weighted average in the total order value. And for online payments, refunds are issued by cheque and for offline payments by cash.
It is better to seek medical assistance and suitable as soon as possible. And it is wise not to take un-prescribed medication, as there are teams that can help you recover from alignments.